You have a few options if you booked accommodation and party passes:
If you’re paying together you can choose to:
- Continue with your booking as planned, covering the cost of the empty space
- Fill the empty space by inviting a new member to join your group
- Cancel your booking and make a new booking for a smaller room. This option's only possible if:
- It’s more than 60 days until the experience starts
- There are rooms available that fit your new group size
If you’re paying individually you can choose to:
- Keep your booking as it is and cover the cost of the empty spot. The price per person will increase, and you’ll also need to pay a low occupancy fee
- Fill the empty space by inviting a new member to join your group. Reach out to us and we'll help them to join your group
- Cancel your booking and make a new booking for a smaller room. You can do this if:
- It’s more than 60 days until the experience starts
- There are rooms available that fit your new group size
Booked party passes only?
Continue as planned - your booking won't be affected at all if a member of your group cancels.
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