If we reschedule an experience because of COVID-19 you’ll be able to choose to:
- Keep your booking in place and attend the experience on the new dates
We’ll move your booking to the new dates automatically; you won't have to do anything!
- Cancel your booking and receive a full refund
If you can’t attend the new dates, you'll need to let us know so that we can cancel your booking and begin the refund process for you. We'll outline the process and time frame for requesting a refund in the postponement email.