You can redeem your Pollen credit when you make a new booking.
Click the (+) sign next to "I have a gift card" on the "Choose how to pay" page and enter the voucher code we sent you by email.
The value of your credit will be deducted from the total cost of your booking.
Please note, our voucher codes can only be used at checkout once. If you don’t spend the full value of your voucher, please contact us; we'll provide you with a new voucher for the remaining credit for you to use in the future.