You can buy add-ons in the Pollen app or in your Pollen account online, once you’ve booked an experience.
To buy add-ons in the Pollen app:
- Open the app and click the ticket icon to navigate to your bookings
- Choose the booking you want to buy an add-on for
- Choose the add-on you want to buy from the carousel
- Click the ✚ button, followed by "Continue"
- Enter your payment details and checkout!
To buy add-ons in your Pollen account:
- Log in to your account and click “Manage Booking”
- Open the “Trip” tab
- View the “Customize your experience” section to see available add-ons and what they cost
- Choose your preferred add-ons & click “Add to basket”
- Select “Checkout” to pay
If you're a member of a group where the Lead Member is paying for everyone, your Lead Member will need to buy your add-ons for you in the Pollen app or in their Pollen account.