Can I pick-up someone else's wristband?

No, for security reasons, everyone needs to collect their own wristband from the box office. 

You'll need a piece of government issued photo ID which matches the name on your booking and your booking reference number to collect your wristband at the box office.

If you have any problems with your wristband, like difficulty activating it, you can always come see as at the box office in destination where a member of our team will be able to help.