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COVID-19

  • What is Pollen's vaccination and testing policy?
  • What happens if I test positive for COVID-19 before my experience?
  • There's a quarantine rule in place. What are my options?
  • What happens if the experience is rescheduled because of COVID-19?
  • What happens if the experience is canceled because of COVID-19?
  • What happens if I test positive for COVID-19 during an experience?
  • Will I need to wear a face mask during the experience?
  • Will the experience be physically distanced?
  • Countries requiring proof of COVID-19 vaccination
  • I've tested positive for COVID-19 before my experience
  • COVID-19 Money Back Guarantee Terms & Conditions
  • COVID-19 Response Plan
  • Do Pollen staff need to be vaccinated or take regular COVID-19 tests?
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